FAQ – Rego Concepts

How does the EnigMOD leg leash work?

The key feature of the EnigMOD leg leash is an elastic band that allows the leg leash to expand and contract. The location of the elastic keeps the leash flexible without inhibiting a stiff draw.

Will the EnigMOD leg leash work with both left handed carry?

Yes. The leg leash comes pre-configured for right hand carry, where the elastic rides on the outside of your thigh. For left handed carry we recommend you reconfigure it to allow proper tension when drawing. The leash is reconfigured by removing the 3 point slider and weaving it upside down. Please visit the manual for a video and more information.

Where are your products made?

Our products are handmade, in-house, in the USA. Rego Concepts is family owned & operated.

Do you accept returns?

We want you to be 100% satisfied with your purchase. If you are not happy with your item for ANY reason; we offer a full refund up to 30 days from payment. Please see our returns page for more information.

Do your products have a warranty?

All goods produced by us carry a lifetime warranty, no questions asked on the workmanship of the product. We use quality materials; but please note that ALL textiles such as elastics & nylon will wear overtime with use and therefore are not covered by the warranty. More information about our warranty can be found here.

Why have your shipping rates increased?

We hate being overcharged for shipping when shopping online so we avoid it ourselves at all costs! Unfortunately USPS continues to increase shipping costs each year. In 2023 there was 7.8% rate increase with "Ground Advantage" (formerly "First Class") shipments. As we collect more data over the next month we can more accurately determine a fair flat-rate price.

When will my order ship?

We strive to get your package out the door fast! Orders are handed over to USPS within 1 business day of payment. Orders placed on Friday will be handed over to USPS on Saturday in the vast majority of cases.

Why are there no updates on the tracking information?

Sometimes there is a 2-3 day delay before USPS provides and acceptance scan on a package. Rest assured your package is on the way and we will make it right if there are any issues!

Why is my package taking so long?

USPS has experienced unprecedented delays. Delivery times of 4-7 days are not uncommon. Although extremely rare, USPS won't even consider a package "lost" until day 15. Please contact us if you think your package may have been lost or stolen.

Can you make a larger EnigMOD for me?

We would be glad to help you with a custom size leash! Please use our contact page to reach out

Do you offer a MIL/LEO discount?

Yes! We offer a discount to our uniformed men & women. Documentation of service may be requested in order to quality. Please visit our MIL/LEO page for more information.

Do you collect Sales Tax?

At the moment, we only collect sales tax to orders within the state of Florida.